FAQs

General:

Vibn is more than just a clothing store—it’s a lifestyle. We combine the best of vintage streetwear and modern premium designs to create a space where individuality thrives.

Vibn Vintage and Vibn represent two sides of the same style story, each offering something unique:

  • Vibn Vintage is all about discovery. It features handpicked, one-of-a-kind vintage streetwear
  • Vibn, on the other hand, is our in-house clothing line. It’s where we bring modern design to life, using premium fabrics and clean aesthetics to create timeless pieces with a contemporary edge.

We have one flagship store located in CF Masonville Place, London, Ontario, where you can explore our curated collection of vintage and Vibn Studios pieces in person. For more details, click here.

All online orders are processed and shipped directly from our headquarters in Vaughan, Canada, ensuring quick and reliable delivery to your doorstep. Whether you shop with us in-store or online, we’re here to bring you premium streetwear and vintage finds with ease.

Yes, you can return or exchange items! We offer a 30-day window from the date you receive your purchase to initiate a return or exchange request.

To be eligible, items must be in their original condition—unworn, unwashed, and with all tags attached. Please note that vintage items are typically one-of-a-kind and may not be eligible for exchanges if no equivalent item is available.

For more details on how to start your return or exchange process, visit our Returns & Exchanges page.

Shipping:

We ship worldwide! No matter where you are, you can enjoy our vintage and Vibn collections. For more details, including any specific shipping restrictions, visit our Shipping Policy page.

Shipping times depend on your location, but we aim to process and ship your order as quickly as possible. Once your order is on its way, you'll receive tracking details to keep you updated. For more specific timelines, check out our Shipping Policy page.

Community & Brand

Yes, we love collaborating with brands, creatives, and others alike! If you’re interested in working together, please reach out to us at info@shopvibn.com. We’d love to hear from you!

To stay updated on all our latest drops, events, and exclusive offers, join our Family Club, which you can find in the footer of our website. Don’t miss out!

You can contact our customer service team by visiting our Contact Form. We’re here to help with any questions or concerns you may have!